
Our Health Promise
The wellbeing of our staff, guests & partners is our top priority. Without health, we have nothing. We are striving to implement all recommended measures provided by Alberta Health to ensure a safe dining experience. The following actions are currently in effect in our restaurant.
SAFETY
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Ensure adequate physical distancing (known as social distancing)
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Reducing guest capacity maximum to 50%
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Seating tables no larger than 6 guests
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Increased spacing between tables (minimum 2M apart)
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Adjusting the flow of the restaurant to ensure guests do not need to interact
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Screening our staff at the beginning of each shift and will ensure no one is working while feeling ill
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All staff will wear masks and take measures to remain 2M apart of guests
CLEANLINESS
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We have hired an onsite cleaner to continuously clean and sanitize washrooms and all shared surfaces after use.
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Using Canada-Health approved cleaners
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All servers will sanitize between tables and cleaning will be frequent and thorough
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Guests will find hand sanitizer throughout the restaurant
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The kitchen and staff spaces will follow routine thorough cleaning
COMMUNICATION
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We have implemented new staff training to ensure all staff are aware and implementing new protocols
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We will continue to communicate with our team, guests and the Bow Valley community to update any new actions required
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We will continue to stay informed and adjust protocols/strategies as recommended social distancing measures by Alberta Health and Safety and adjust accordingly
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Certain initiatives may evolve but know that health and safety remains our top priority and we will stay connected, open and continuously striving to maintain a safe restaurant for others to enjoy.